Confidentiality & Terms of Use
Confidentiality
Name of registry
Koirakoulu Taitoa tassuihin Oy
Business Identity Code: 2716615-8
Address: Ruosilantie 10, 00390 Helsinki
Email: jenni@taitoatassuihin.fi
Responsible person for registry
Jenni Siikanen jenni@taitoatassuihin.fi
The purpose of customer registry
The customer’s personal data is collected when the customer signs up or when purchasing in our online shop. Personal data is used for marketing purposes if the customer has subscribed to our newsletter or participated in a draw where the customer has been aware that by participating the they are automatically signed up for our newsletter.
Security
User data:
First and last name, phone number, email address, address details and the following information about the customer’s dog; name, age, and breed
This information is stored in a separate system that is protected with passwords under privacy protection laws.
Clearance and maintenance of our personnel accessing the registry is strictly regulated.
Registry data :
Personal data collected upon registration
Potential order history with lists of purchased courses
Potential discounts and their use
Marketing authorization or advertising ban. This can be added by the customer’s request.
How we collect personal data:
Personal data that the customer fills in upon registration for a class
Personal data that the customer fills in upon registration and purchase for an online class
Upon registration, the customer can choose to sign up for our newsletter. Our newsletter contains information about our newest online courses or possible offers.
Personal data sharing:
We do not share personal data outside of our business. Our firm’s internal operation includes the processing of personal data collected at registration for an online class or our newsletter. Under privacy protection laws, our email and the conversations within are strictly monitored. To meet any applicable laws, we may share personal data to authorities, if the circumstances so dictate.
Customer rights:
The customer can check stored personal data by logging in with an existing account to our database, where the customer’s data and purchase history is visible
If the customer does not have a registered account, the customer can ask the person responsible for the registry to show all personal data collected on the customer. Per privacy protection laws, this is only possible to do in person and after the identity has been confirmed with an identification card, driver’s license, or passport. Personal data is under no circumstances handed over on the phone or through our website chat or per email.
Amendment of personal data:
The customer has a right and obligation to fill in personal data that is up-to-date when making a purchase. If the customer’s personal data is changed, the new information can be updated once identity has been confirmed.
Data security:
Only our leading coaches and the person responsible for the registry has access to the register, its information, and our email
Privacy protection of the payment service:
Paytrail Oy serves as a payment intermediary online. Their privacy protection can be found here:
https://www.paytrail.com/en/data-privacy-notice
TERMS OF USE
Please read all terms of use below carefully. The Terms of Use define your rights concerning our service. If the situation requires or the service develops, we have the right to change the Terms of use, so always read through the Terms of use when signing up for a new class or course. You can find the Terms of use when you register and on the website under “terms of use”. If a significant change to our Terms of use is made, we will inform everyone who has joined any of our online courses during the past half-year per email of the changes.
USE OF THE SERVICE
All online courses are performed remotely and completely independently unless otherwise stated. We are not responsible for your dog’s progress when using our service nor are we responsible for any incidents that happen during training with your dog. You are solely responsible for reading and understanding the text. In part, the service site may load more slowly, and this is often affected by the computer itself as well as the internet connection, its speeds and the capacity to run our site on your computer. The service can also be used on smartphones, but it is a lot slower than on a computer.
Koirakoulu Taitoa Tassuihin Oy has been completely released from liability in connection with the service and its use in all circumstances. You are solely responsible when it comes to using, understanding the content, training the exercises to your dog, how the site works with your device, and everything that is even partially related to using the service that you have bought from us. All of our courses are based on positive reinforcement. Each training is divided into smaller sections to make your training as successful as possible.
We are not responsible or liable for any errors or deficiencies in our service. If any errors or deficiencies occur, we will try to correct them as soon as possible after becoming aware of them. We are also not responsible for any loss of data (such as unsaved files on your computer or any other loss), your security system and its up-to-dateness, or the security of our site on your device in connection with your use of our service,
THE CONTENT AND PERMITS OF OUR SERVICE
After your payment, you will receive 2 emails (if you have purchased from us before, you will only receive 1 email), one containing your username and password and the other a link to the course you have purchased. You will always log into the program through this link with the username and password sent to you. If you have purchased more than one course, please note that every course ALWAYS has a unique link, through which you need to log in. Keep your login info and the links to the courses carefully secure. The materials are at your disposal for exactly one year from the date of purchase. After your payment, you get the 2 emails as mentioned above, but we have to manually accept your order to make the course material visible to you when you log in. We recommend that you log in the evening after completing the payment so that we have had 24 hours to accept your right to access the material. All practices, writings, and videos published on our web site are protected by copyright and will remain our sole property rights. You, as a user of our service, do not have the right to distribute or save any of the content in any part nor sell or give your username and/or password to a third party. You do not have the right to add malware, adware, or any other content. All actions mentioned in this Terms of use are crimes, and will be reported to the authorities. You agree that under no circumstances will you be permitted to resell our content nor your username and/or password nor sell or rent any space of our service for advertisements or other non-service texts or videos. You only have the right to study and observe our content after paying for the service. Your right to view the material is valid for one year from the date of purchase unless otherwise mentioned.
DAMAGES
We are not responsible or liable under any circumstances either for your use of the service, you teaching your dog (s) the knowledge/skills, the functionality of our service on your device, the security, speed or functionality of your internet connection nor any kind of use of our service after your purchase. In case of dispute, we will apply the law of the Finnish state. By accepting this, you also agree that all possible measures due to this will be carried out under Finnish law and in the state government of Finland.
SERVICE FUNCTIONALITY
We have the right to change the content of our service if the course you have purchased is renewed. We also have the right to close our service if our enterprises conclude. In these possible actions taken in our sole discretion, we will not disclose the message separately and will not be liable for any such incident.